Privacy Policy

1. Information We Collect

Origami Digital Solutions ("we", "our", "us") collects information you provide directly when you:

• Fill out the contact or demo request form on our website
• Send us an email or call us directly
• Subscribe to updates or communications
• Use Origami Health Suite or Civil Monitoring Works software as a licensed client

Information Collected Automatically

When you visit our website, we may automatically collect technical data including your IP address, browser type, pages visited, and time spent. This is used solely for improving website performance and user experience.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide product demonstrations
• Deliver and support our software products (Origami Health Suite, Civil Monitoring Works)
• Send service-related notifications and updates
• Improve our website, products and services
• Comply with legal obligations under Indian law

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

3. Data Storage & Security

Your data is stored on secure servers located in India. We implement industry-standard security measures including:

• Role-based access control (RBAC) for all systems
• Encrypted data transmission (HTTPS/TLS)
• Regular security audits and vulnerability assessments
• Biometric and session-based authentication for product access

While we take every reasonable precaution, no method of internet transmission is 100% secure. We encourage clients to use strong passwords and report any suspicious activity immediately.

4. Health & Biomedical Waste Data

Origami Health Suite includes a Biomedical Waste (BMW) module compliant with CPCB regulations. Patient health and waste data processed through our software is:

• Handled in compliance with CPCB Biomedical Waste Management Rules
• Stored only on client-controlled servers or our secured cloud infrastructure
• Never shared with third parties without explicit written consent
• Accessible only to authorised healthcare staff with appropriate role permissions

5. Cookies

Our website uses cookies to enhance your browsing experience. These include session cookies (essential for site functionality) and analytics cookies (to understand usage patterns). You can control cookie preferences through your browser settings. For full details, see our Cookie Policy.

6. Third-Party Services

Our website may integrate with third-party services including Google Maps (for location display) and Google Fonts (for typography). These services have their own privacy policies and may collect data according to their terms. We encourage you to review them independently.

7. Your Rights

Under applicable Indian data protection regulations, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for communications at any time

To exercise any of these rights, contact us at the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website or services after changes constitutes acceptance of the revised policy.